This site is designed to walk you through the steps to test your QuickBooks Web Connector against an Intuit hosted web service application. If there is a problem with your web connector, this test should be able to detect that. Contact your application provider for more troubleshooting if you have further problems.
To troubleshoot the QuickBooks Web Connector, you must download a test QuickBooks Web Connector Configuration (.qwc) file. The .qwc file contains all the necessary information for QuickBooks Web Connector to learn about the troubleshoot application.
First, click on the link below to let us know which QuickBooks product are you using.
For QuickBooks
Note: Once the application is loaded in the QuickBooks Web Connector, in the password text box for this application enter the word password (all lower case)
This .qwc file is configured to point to an Intuit-hosted test application. When loaded into the QuickBooks Web Connector, the web service will show up as "Troubleshoot access via QuickBooks"
From the QuickBooks Web Connector, click the check box next to "Troubleshoot access via QuickBooks" and click "Update Selected." Remember to set password field as "password" (no quotes)
The Transaction Log
For QuickBooks Point of Sale
Note: Once the application is loaded in the QuickBooks Web Connector, in the password text box for this application enter the word password (all lower case)
This .qwc file is configured to point to an Intuit-hosted test application. When loaded into the QuickBooks Web Connector, the web service will show up as "Troubleshoot access via QuickBooks POS"
From the QuickBooks Web Connector, click the check box next to "Troubleshoot access via QuickBooks POS" and click "Update Selected." Remember to set password field as "password" (no quotes)